Returns & Exchanges
At Evergreen, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your selection isn't the perfect fit, we are committed to making the exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the original items with all tags attached back into the sustainable Evergreen packaging to ensure the garments remain protected.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Drop off your package at any authorized shipping location; you will receive a confirmation email once our team has inspected the items and processed your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing