Frequently Asked Questions
Everything you need to know about shopping with Evergreen.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.
Are your materials sustainably sourced?
At Evergreen, we prioritize eco-friendly fabrics including organic cotton, recycled polyester, and Tencel to ensure our fashion has a lower environmental impact.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.